| Enhanced Care |
£12.50 / £14.69 |
Enhanced Care provides a reduced fix time of 20hours in the event of a fault, with OpenReach engineers available 24/7.
Standard Care provides a fix time of 40 hours.
Customers must have
24/7 access to their premises to be able to take advantage of the 20hr fix time.
|
| Elevated Best Efforts |
£5.00 / £5.88 |
Elevated Best Efforts (EBE) guarantees minimum throughput of 3Mbps over the BT network subject to line sync rate.
Standard Best Efforts guarantees minimum throughput of 2Mbps. These
minimum levels of service are guaranteed for 90% of the time over the busiest 3 hour period.
Where EBE is available it is included as standard on Business packages. However Family package
customers with WBC*** based connections are able to add EBE to their service for an additional monthly fee.
Contact me to find out more.
|
|
VAT rate used is 17.5%. Prices are shown in GBP.
|
***WBC (Wholesale Broadband Connect) is a national broadband aggregation and transport service that is the basis for BT’s 21st Century Network. The rollout of WBC enabled exchanges is continuing
throughout the UK and is expected to be completed by 2012. |
